AI automations for E-commerce & retail
The automations made with e-commerce & retail in mind come first, followed by ones that suit any business.
What can AI automate for e-commerce and retail?
For e-commerce and retail, AI can watch stock, prices or systems and alert you on change and keep records in step across your apps. 19 automations made with e-commerce and retail in mind are live, plus 7 for any business. Each starts in Shadow mode and changes nothing until you approve.
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Automations
26 automations for E-commerce & retail
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Support Ticket Triage
Customer Support & Success
Right queue, right priority, in two minutes.
Every new Zendesk or Freshdesk ticket gets the right queue, priority and tags within about two minutes, with a note explaining why.
Works with FreshdeskMicrosoft TeamsSlack+1 more apps
StandardInbound sorting & routingLearn more - Start here
System Health Monitor
IT & Data Operations
One incident, one page, clear summary.
Groups related monitoring alerts into one incident, pages on-call fast, opens a ticket and adds a plain-English summary with links to real graphs.
Works with FreshserviceGitHub IssuesInstatus+10 more apps
StandardMonitoring & alertsLearn more - Start here
Report Generator
Analytics & Reporting
Your management report, on time, every number traced.
Builds your weekly or monthly management report from approved metrics, adds a short "what changed and why", and sends it after the owner approves.
Works with GmailGoogle DocsGoogle Sheets+4 more apps
Review for important actionsReports & insightsLearn more Email Responder
Customer Support & Success
Grounded reply drafts for every support email.
Sorts every support email and drafts a correct reply from your own help articles, so your team only reviews and sends.
Works with GmailGoogle WorkspaceHubSpot+4 more apps
Review for important actionsInbound sorting & routingLearn moreInvoice Automation
Finance & Accounting
Checked invoices, approved by finance, no re-typing.
Turns accepted estimates, orders and milestones into rule-checked invoices in your accounting system. Finance approves every one before it goes out.
Works with AsanaGoogle SheetsJira+5 more apps
Approval for money/legal actionsDocument reading & checkingLearn moreSocial Media Scheduler
Marketing & Growth
Approved posts, adapted and published on time.
Turns one approved post into the right format for each platform, checks every claim, gets human sign-off, then publishes at the planned time.
Works with FacebookGoogle SheetsInstagram+3 more apps
Review for important actionsContent & draftsLearn more- Book a demo
Not sure which fits?
Tell us the apps you use and the job that takes up your week. We will suggest where to start.
Review Manager
Customer Support & Success
Calm, approved replies to every Google review.
Drafts a calm, on-brand reply to every Google review for a manager to approve, alerts managers to serious complaints and reports themes weekly.
Works with GmailGoogle Business ProfileSlack
Approval for money/legal actionsContent & draftsLearn moreInventory Monitor
Operations & E-commerce
Catch stockouts early, reorder in one click.
Finds likely stockouts, excess and expiring stock per item and location each morning, and gives buyers a ready purchase suggestion to approve.
Works with GmailMicrosoft TeamsNetSuite+4 more apps
Review for important actionsMonitoring & alertsLearn moreOrder Processing
Operations & E-commerce
Customer POs to checked sales orders, fast.
Reads emailed and uploaded purchase orders, checks customer, price, stock, credit and duplicates by rule, and creates the sales order after approval.
Works with GmailNetSuiteSAP S/4HANA+1 more apps
Approval for money/legal actionsData sync between appsLearn moreShipping Automation
Operations & E-commerce
Right carrier, right label, no wasted postage.
Picks the carrier by your rules, checks address and parcel, buys labels only for paid orders, and writes tracking back to your store.
Works with EasyPostFreshdeskGmail+7 more apps
Review for important actionsData sync between appsLearn moreExpense Categorizer
Finance & Accounting
Every card spend coded, checked and receipted.
Matches receipts to card transactions, picks the expense account and tax code, checks policy and duplicates, and posts to QuickBooks, Xero or Zoho Books.
Works with GmailOutlookQuickBooks+4 more apps
Review for important actionsDocument reading & checkingLearn moreUpsell Recommender
Customer Support & Success
Explained upsells when customers truly need more.
Spots real upgrade needs from usage, purchases and renewals, gives account owners an explained suggestion, and proves extra revenue against a holdout group.
Works with GmailHubSpotOutlook+3 more apps
Review for important actionsKnowledge & answersLearn moreTask Automation
Productivity & Projects
Business events become the right task, once.
Turns events like "deal won" or "urgent ticket" into tasks from approved templates, with owner, due date and checklist set by rule and no duplicates.
Works with AsanaClickUpGoogle Forms+5 more apps
StandardData sync between appsLearn moreLanguage Translator
Customer Support & Success
Accurate translations that keep your terms intact.
Translates tickets, emails and docs while keeping names, numbers, links and approved terms exact, and sends legal, medical or safety text to a human first.
Works with GmailGoogle DocsZendesk
Review for important actionsVoice & mediaLearn moreCompetitor Monitor
Marketing & Growth
Know when competitors change what matters.
Watches your competitors' public pricing, product and news pages, and tells your team within a day when something important changes, with before/after proof.
Works with GmailMicrosoft TeamsRSS+1 more apps
StandardMonitoring & alertsLearn morePrice Monitoring
Operations & E-commerce
Compare prices fairly, act on real gaps.
Tracks competitor and supplier prices for your key products, compares only true like-for-like offers, and alerts you when a meaningful price gap opens.
Works with Amazon (Selling Partner)eBayGmail+3 more apps
Review for important actionsMonitoring & alertsLearn moreAd Performance Monitor
Marketing & Growth
Catch ad overspend and broken campaigns fast.
Watches Google and Meta ad spend every few hours, flags overspend and broken tracking fast, explains likely causes, and never changes budgets without approval.
Works with GmailGoogle AdsMeta Ads+1 more apps
Review for important actionsMonitoring & alertsLearn moreWorkflow Orchestrator
Operations & E-commerce
Link your automations into one tracked process.
Runs a multi-step business process as an approved chain of Charviam automations, with one tracking id, safe retries, an exception queue and a kill switch.
Works with Slack
Review for important actionsData sync between appsLearn moreBusiness Insights Dashboard
Analytics & Reporting
One trusted set of business numbers.
One dashboard of approved KPIs with freshness and gaps shown, plus plain-language answers and summaries where every number traces to a tested query.
Works with GmailGoogle SheetsHubSpot+4 more apps
Review for important actionsReports & insightsLearn more
Also works for any business
Not made for e-commerce & retail in particular, but they fit here too.
Questions about AI for E-commerce & retail
FAQDepartments these automations serve
See what fits your business
Tell us how your e-commerce & retail business runs today and which apps you use. We will suggest the first automation to try.