ArcadeX
Know where every dollar went, close the shift in minutes, and see every store from your phone.
What ArcadeX does
OverviewArcadeX is the operating platform for game-room operators. A verified Match System on the counter checks in every player by palm vein scanner, NFC, wallet QR, or phone, logs and receipts every play, machine readings are entered by hand or from a photo and checked by AI, and each shift ties out at close, so your revenue matches what actually happened on the floor. The same account runs staff, payroll, and loyalty across up to 50 stores, and more than 270 game room owners run their floors on it.
- Revenue that matches what actually happened on the floor, play by play
- Shift reports finished at clock-out instead of after an hour of counting
- Mismatched reading photos flagged right away, in the app and by email
- Every store, machine, and shift visible from one login, on any device
- One consolidated report with a row per store and a group total, for any week, month, or date range
- Payout alerts on your phone, with lower-priority alerts held for one digest before closing
- Regulars coming back for spins, raffles, and birthday bonuses
- Palm vein scanner for game rooms
- The Match System for game rooms
- Run every game room from your phone
- Game room payout tracking
- Stop duplicate player accounts and match abuse
- Looking for a CMDTech alternative?
- Suite
- Industry Platforms
- Built for
- Game-room and arcade operators, from 1 to 50 stores
- Delivered as
- Cloud platform with ArcadeX Match System hardware, installed and supported by Charviam
- Pricing
- From $199 per location / month. Hardware quoted per floor.
- Connects with
- Your existing game machines, Your current POS, Apple Wallet, Google Wallet, Network receipt printers, CSV export
ArcadeX, step by step
How it works- 01
Verify the player
Palm, NFC, wallet QR, or phone. One identity, checked in seconds, nothing to share.
- 02
Enforce the cooldown
The same player cannot double-dip inside the window, so every play is an allowed play.
- 03
Count every match
Each match is logged and receipted automatically. No clipboard, no tally sheet.
- 04
AI double-checks it
AI reads each machine reading photo. If a number does not line up, you get pinged.
Everything in one platform
PlatformThe verified Match System
Every play proven, every dollar accounted for.
- Palm, NFC, QR, or phone check-in with cooldowns
- Machine readings automatic with an integration, or by hand or photo
- AI reads each reading photo and flags a mismatch
- In-app and email alert when a reading photo does not match
- Queues new entries if the internet drops and syncs when it is back
- English and Spanish Match System screen with text-to-speech
Owner and staff, one app
The whole operation, from anywhere, across up to 50 stores.
- Shift dashboard for matches and payouts
- Per-machine profit and loss for any date range
- Timesheets, scheduling, and payroll built in
- Role permissions and a full audit trail
- Shift, payout, and machine reports emailed automatically at shift close
- Installs like an app on phone and desktop
Bring players back
The same verified identity becomes a marketing engine.
- Targeted spin campaigns with daily budgets and pacing
- Different offers for new, frequent, and rare visitors, automatically
- Birthday bonuses with the cooldown waived
- Raffles, recurring draws, and a public results page
- Player QR pass in Apple and Google Wallet
- Done-for-you email and SMS campaigns
Purpose-built devices for your counter
HardwareEach device runs on the same ArcadeX platform. Hardware is quoted for your floor before you commit.
Palm and NFC, in one unit
RGB and infrared palm vein sensor with an NFC reader. Fast, card-free check-in at the counter.
- Palm vein recognition
- Tap-to-identify NFC
- Each palm check-in recorded to the player's account
- Built-in thermal printer for QR passes and receipts
Built to be trusted with the numbers that matter
Security and dataEncrypted in transit
Customer and cash data travels over encrypted connections, to the app and to the database.
Every action audit-logged
Logins, edits, device access, and payouts are time-stamped and reviewable.
Your data stays yours
Isolated per operator and exportable to CSV anytime. Leave whenever you want and take it with you.
Questions about ArcadeX
FAQSee ArcadeX in action
A walkthrough with the engineers who build and support it.