Looking for a CMDTech alternative?
Both tools aim to help game room owners see where the money goes. Here is how ArcadeX differs, so you can pick the one that fits your floor.
How is ArcadeX different from CMDTech?
The short answerArcadeX and CMDTech both give game room owners player verification and payout tracking. ArcadeX is built by Charviam, an IT, AI, and digital marketing company, and goes further in three places: four check-in options instead of biometrics only (palm vein, NFC, wallet QR, and phone), a full staff and payroll side (scheduling, timesheets, and payroll in the same login), and a marketing side run by people who do digital marketing for a living (spin campaigns, raffles, birthday bonuses, and done-for-you email and SMS). ArcadeX also publishes its price: from $199 per location per month. Try the Match System free for one week with nothing to pay, and your first month of Premium is free when you buy it.
- Built by
- Charviam, an IT, AI, and digital marketing company
- Used by
- 270+ game room owners
- Pricing
- From $199 per location / month, published
- Trial
- Free one-week test on your real machines, first month of Premium free when you buy
- Lock-in
- None. Export your data to CSV anytime.
ArcadeX and CMDTech side by side
| Feature | ArcadeX | CMDTech |
|---|---|---|
| Player check-in | Palm vein, NFC, wallet QR, or phone number, set per shop | Palm and face scan |
| Biometric consent screen | Shown before the palm reader turns on, with phone lookup for anyone who declines | Not stated |
| Replay cooldown | Set per shop, enforced on every check-in | Not stated |
| Payout tracking | Per machine and staff member, AI-checked photo, edits need a reason | Real-time tracking with photo proof |
| Staff tools | Clock-in, scheduling, timesheets, and payroll | Face scan for shift login |
| Promotions | Spin campaigns with budgets, raffles, birthday bonuses, wallet QR pass | Member messaging |
| Marketing help | Done-for-you email and SMS campaigns from our digital marketing team | Not stated |
| Languages | English and Spanish, with text-to-speech | Not stated |
| Published pricing | From $199 per location / month | Not published |
| Free trial | Free one-week test, then the first month of Premium free when you buy the Match System | 30 days |
CMDTech details come from the company's public website (cmdtechgroup.com) as of November 2026. "Not stated" means we could not find it there, not that it does not exist. Ask CMDTech for current details. CMDTech is a trademark of its owner.
What should I compare when choosing game room software?
Feature lists look alike. These are the questions that separate tools on a real floor.
- Can players check in without a biometric scan if they prefer?
- Is the cooldown enforced by the system, or left to staff?
- Can you see who entered or edited each payout, and why?
- Does staff scheduling and payroll live in the same place as the floor numbers?
- Will someone help you bring players back, or just hand you a messaging tool?
- Is the price published, and can you leave with your data?
Why does it matter that ArcadeX is built by an IT, AI, and digital marketing company?
Charviam builds software, AI systems, and marketing for businesses in many industries. Game room owners kept bringing us the same problems: counts that did not tie out, payouts nobody could trace, and quiet weeknights. ArcadeX is the product we built to solve them. The same team that writes the software also runs email and SMS campaigns for game rooms, so filling the floor is part of the service, not an extra tool to learn.
How hard is it to switch?
Most floors are live within a day. The Match System sits on your counter and works beside the machines you already own, so nothing on the floor is replaced. The free one-week test runs on your real machines, and there is no long-term contract.
ArcadeX is built by Charviam, an IT, AI, and digital marketing company. Game room owners kept bringing us the same problems: counts that did not tie out, payouts nobody could trace, and quiet weeknights. We built ArcadeX to solve them, and more than 270 game room owners now run their floors on it.
Questions about switching game room software
FAQHow game rooms use it
Customer storiesSix Tools, and Not One of Them Agreed at the Close
A game room operator on running matches, readings, staff and promos across six tools that never agreed, and how one platform gave one close report.
Game RoomEvery Match at Our Counter Was Handed Out on Trust
A game room manager on handing out matches from a tally sheet, disputes nobody could settle, and how verified check-in and receipts made the count tie out.
Game RoomSaturday Was Packed. Tuesday Was Empty. Here's What Changed Tuesday.
A game room owner on packed weekends and empty weeknights, and how verified check-in, a wallet pass and budgeted spin promos brought regulars back.
See it on your own floor
The free one-week test runs on your real machines, and your first month of Premium is free when you buy the Match System. Most floors are live within a day.