Case Studies
Real deployments, grouped by the problem they solved. Each one covers what was going wrong, what we built, and what changed.
52 stories from real client work. Clients asked us to leave their names out, so each story names the role and the kind of business instead. Ask us and we will tell you whether a reference call is possible for your case.
Game Rooms & Arcades
5 storiesOwners who stopped guessing at the close: payouts, readings and cash that tie out, across one store or several.
- Multi-Store Game Room
Six Tools, and Not One of Them Agreed at the Close
Owner, multi-location game room operator
Result: One close report instead of six tools that each told a different story.
Read the story - Game Room
Saturday Was Packed. Tuesday Was Empty. Here's What Changed Tuesday.
Owner, neighborhood game room
Result: Regulars have a wallet pass, and quiet nights have promos with a budget cap.
Read the story - Arcade
We Almost Bought a Game Card System. Our Problem Wasn't Payment.
Owner, independent arcade
Result: Chose verified check-in at the counter over a card reader on every machine.
Read the story
AI Phone Agent
7 storiesClinics, restaurants and trades that stopped losing callers to voicemail.
- Restaurant
Customers Couldn't Find Us. And When They Did, Nobody Answered.
Owner, neighborhood restaurant
Result: A Google listing that brings calls, and an agent that answers every one.
Read the story - Small Business
I Asked a Simple Question: What Is an AI Agent, Really?
Owner, small service business
Result: Four questions to judge any AI agent you're offered, ours included.
Read the story - HVAC
The Furnace Always Breaks After We Close. So We Fixed That Part.
Owner, small HVAC contractor
Result: After-hours calls turn into booked jobs, with no night staff added.
Read the story
Custom Software & Automation
3 storiesTeams that handed a repetitive process to software and kept a person in charge of it.
- Service Business
We Had a Tool for Everything. None of Them Talked to Each Other.
Owner, 20-person service business
Result: Six tools down to one application, switched over one piece at a time.
Read the story - Distribution
We Paid Every Freight Bill Because We Had No Way to Check Them
Owner, regional distributor
Result: Every carrier invoice is checked against the agreed rate before it's paid.
Read the story - Service Business
I Kept Saying "Excel Is Fine" Until These Five Things Happened
Owner, 15-person service business
Result: One order file moved first. The small sheets that still work stayed.
Read the story
Manufacturing & Operations
5 storiesPlants and warehouses that replaced paper and spreadsheets with one system people actually use.
- Small Business Operations
Every Part of the Business Lived in a Different Spreadsheet, and No Two Agreed
Owner, small wholesale and fulfillment business
Result: One workflow digitized first, chosen by where the numbers disagreed.
Read the story - Cold Storage
We Checked Our Freezers Twice a Shift and Hoped Nothing Happened in Between
Operator, small cold-storage warehouse
Result: Every temperature excursion now has a time, a duration and a response on record.
Read the story - Quality & Compliance
An Auditor Asked for a Record We Knew Was Somewhere in a Binder
Quality manager, small manufacturing plant
Result: Any inspection, and the corrective action that followed it, is searchable by batch.
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Operations & Salesforce
5 storiesStaffing and services firms that got their CRM to match how they really work.
- Staffing Agency
I Almost Talked Myself Into Just Building a Better Spreadsheet
Owner, staffing firm evaluating a system change
Result: Scoped the build to the workflows actually causing errors.
Read the story - Staffing Agency
A New Hire's Start Date Kept Slipping, and It Was Never Because of the New Hire
Owner, contract and permanent placement firm
Result: Offer to start date went from close to two weeks down to about two days.
Read the story - Prime Vendor
We Didn't Know a Subcontractor's Insurance Had Lapsed Until a Client Asked
Prime vendor managing a subcontractor network
Result: Subcontractor compliance is known before a client thinks to ask.
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Access Control & Security
27 storiesBuildings and sites that know who came in, when, and through which door.
- Professional Services Office
I Almost Bought Palm Scanners for Every Door. Here's Why I Didn't.
Owner, professional services firm
Result: Palm vein on two sensitive rooms, cards everywhere else, consent from only those enrolled.
Read the story - IT & Infrastructure
An Auditor Asked Who Entered the Server Room. We Had a Shared Key and a Guess.
IT manager, mid-size company
Result: Every server room entry, allowed or refused, is logged against a named person.
Read the story - Shared Office Building
We Upgraded the Badges. People Still Walked in Behind Each Other.
Office manager, multi-tenant office floor
Result: Every controlled door has a reader, a closer, and a rule people actually follow.
Read the story
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