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    Our Staff Didn't Want a Camera Scanning Their Faces

    A tutoring center weighs face recognition against palm vein for its records room, and keeps cards for everything else.

    Tutoring CenterOwner, 15-person tutoring center2 min read

    About the business

    I run a tutoring center with 15 staff. Student records live in one locked room, and the parents who trust us with them expect that room to stay locked.

    The problem

    A vendor pitched face recognition for that door. My staff didn't like the idea of a camera reading their faces every morning.

    Neither did I.

    I also learned that a printed photo can fool a cheap face unit that doesn't check for a live person. When NIST tested 82 face anti-spoofing algorithms, results varied widely from one to the next.

    What we did

    I asked two questions of every option. Does it check for a live person? Is there an independent test result?

    The face unit the vendor offered passed neither. Palm vein had little public testing too, so I didn't treat it as safe by default either.

    No free passes.

    We kept the main door on cards. Palm vein went on the records room alone, with written consent and a card option for anyone who preferred it.

    The result

    Staff were comfortable. The records room got a stronger lock. And I didn't pay for a camera system nobody wanted.

    Both options are biometric and need consent, so we sorted the paperwork out before anyone enrolled.

    For what's actually been tested on palm vein, see what one buyer found when they asked for the report.

    Being pitched biometrics your team isn't comfortable with? Tell us what the door protects. We'll tell you honestly whether a card would do the job.

    Free door-by-door access review

    Send us your door list, or just tell us what's behind each door. We'll reply with the weak spots and what to fix first, cheapest first.

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