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    Application Maintenance

    Bug Fixing & Issue Resolution

    Fast diagnosis, priority fixes, regression testing and issue resolution for a stable user experience.

    Fast DiagnosisPriority FixesRegression TestingIssue Tracking
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    Live Overview

    Example
    Open Issues
    0
    Critical Issues
    0
    Resolved Issues
    Tracked
    Avg. Resolution Time
    Fast

    What Bug Fixing & Issue Resolution actually looks like

    How We Help

    When something breaks, we triage it fast, fix the root cause instead of just the symptom, and ship a tested hotfix, with clear notes on what changed and why.

    Everything covered, nothing bolted on

    What's Included

    A single, accountable scope of work, not a menu of add-ons.

    Bug Triage & Prioritization
    Root Cause Analysis
    Hotfix Deployment
    Regression Testing
    Issue Tracking Dashboard
    QA Verification
    Release Notes
    Post-Fix Monitoring

    A maintenance partner that doesn't disappear after launch

    Why Charviam

    Proactive, Not Reactive

    We catch issues before they become outages, instead of waiting for a ticket.

    A Team That Knows Your Stack

    The same engineers stay on your application, not a rotating support queue.

    Transparent Reporting

    Clear visibility into uptime, performance and what got fixed, every month.

    Predictable, Flat Pricing

    No surprise invoices for routine maintenance work.

    Bug Fixing & Issue Resolution: common questions

    FAQ

    By actual impact: a checkout failure outranks a misaligned button, regardless of which one was reported first. Severity and how many users it affects decide the order, and you can see that ordering, not just a queue with no visible logic.

    The root cause. A patch that hides a symptom tends to resurface somewhere else a month later. We would rather spend an extra hour finding why it happened than ship a fix that quietly breaks something else.

    It gets tested against the affected flow and a regression pass on anything nearby, even under time pressure. A fast fix that introduces a second bug is not actually fast.

    Through a shared issue tracker you can see directly, plus a straightforward status on anything urgent as it happens, not just a summary buried in a monthly report.

    Ready to Improve Your Application?

    Partner with Charviam for reliable, secure and cost-effective application maintenance services.

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